Miranda Roberts picked her child up early from Lakeview Academy early Friday.
A family member called her urging her to get the fifth grader out of the school because they heard a gun was discharged on campus.
Moment's after the incident that occurred just after 8:15 a.m., 13WMAZ posted a story on its website, sent notifications to our app subscribers and published the story on Facebook and Twitter.
Several parents commented on the station's Facebook page that they were angry because they heard about the incident from us and not the school.
Roberts said the school finally sent a robocall to parents at 10:40 a.m., nearly two hours after the incident.
"That was rushed and it's too late for an apology," Roberts said.
The school sent parents the following voice message:
"Parents, this is Dr. Holder. I want to make you aware of an incident that occurred today on our campus. I want to assure you that all staff and students are safe and unharmed. We are not under lockdown and are proceeding with our school day as normal. You are welcome to call the school to confirm the safety of your child, but please be assured that all students and staff are safe. Further information will be coming home with all children today. Thank you and we apologize if you heard this on social media before getting this call out."