GEORGIA, USA — According to a news release from the Georgia Department of Human Services, social service benefits kiosks are coming to public libraries across the Peach State.
Residents will now have access to review, change, or renew their Medicaid, PeachCare, SNAP, Temporary Assistance for Needy Families, Childcare and Parents Services, and Women, Infants and Children Services.
The kiosks are part of a partnership between DHS and the Georgia Public Library Service.
“We are excited to offer these self-service kiosks to Georgians, allowing them more flexibility to manage their benefits. With weekend hours and internet access in rural parts of the state, public libraries offer our customers additional access points so they can complete a renewal or manage their cases easily,” said DHS Commissioner Candice Broce.
According to the department, the kiosks will reduce wait times and provide access to those in need.
DHS added the kiosks will also have familiar technology installed on them.
“This partnership demonstrates that our libraries are a model of collaboration, innovation, and excellence. Together, we are increasing access and efficiency for Georgia residents," said Vice Chancellor for Archives and Libraries and State Librarian Julie Walker.
Officials emphasized in a Tuesday news release that library staff will not be able to answer benefit questions but can point them in the right direction.
To view a map of kiosk locations, click here.
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